Support Activities
Standard Support Activities
- Local Area network (LAN) cabling infrastructure
- Wide area network (WAN) support and setup
- IT Infrastructure Security Support.
- Warranty support as per the manufacturers policies
- On-site support during and after office working hours
- Phone-in & Email assistant and support
- Remote access support
- Standard annual maintenance support agreements (5X8X4)
Extended Support Activities
- On site service and support with a response time of 2-4hours
- High Priority and Mission-Critical Systems support services (24X7)
- IT-Consultation to build a well secured LAN/WAN infrastructure
- Integrated security solutions with closed IP camera TV monitoring systems
- Disaster Recovery and Cloud Migration Solutions
- VMWare Solutions and deployments
- Training sessions for some special deals/customers for LAN, WAN and security products