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Smartnet had
been established with a main aim in covering the
gap/hole of specialized and professional support and
services in Networking, Communication, and Security
Solutions.
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Our Services & Activities
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Support Activities |
- Local Area network
(LAN) cabling infrastructure.
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Wide
area network (WAN) support and setup.
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Warranty support as per the
manufacturers policies.
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On-site
support during office working hours.
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Phone in
assistant and support.
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Standard
annual maintenance support agreements(5X8).
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Standard
response time of next business Day (NBD).
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Extended Support Activities |
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On site service and
support with a response time of 2-4hours.
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Annual maintenance
agreements with extended support time of
(24X7) for mission critical business
customers.
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IT-Consultation to
build a well secured LAN/WAN infrastructure.
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Integrated security
solutions with closed camera TV monitoring
systems.
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Training sessions for
some special deals/customers for LAN, WAN
and security products.
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Special Products Support |
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HP servers
with HP-Unix operating systems.
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Sun
Solaries Systems.
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Oracle
support.
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SCO-Unix
Operating system support.
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Cisco
routers and firewalls.
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Juniper
(Netscreen) routers, IDP, and firewalls.
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Our Support Branches |
We recognized the need for having support arms in
most of the major cities like Aden, Hodeidah, Taiz
and Moukalla to enhance and support our existence
there as well as to provide professional and non
stop business to our clients at any nearby location.
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